TERMS & CONDITIONS

CUSTOMER CARE

Email: papnham.candles@gmail.com
Phone: +91-9993412598
Business Hours: Monday - Friday, 10:00 AM - 6:00 PM (EST) Saturday - 12 PM - 5 PM
Address:
Pap n Ham Haus
Khargar , Navi Mumbai
410210

Privacy & Safety

PRIVACY & SAFETY

At Pap n Ham Haus, we value the trust you place in us and are committed to protecting your privacy and ensuring a safe shopping experience. Below is an outline of our privacy and safety practices to help you feel confident while shopping with us.

1. Information Collection:
We collect personal information, such as your name, email address, mailing address, phone number, and payment details, when you place an order or subscribe to our newsletter. This information is necessary to fulfill your orders and to communicate with you about your purchase.

2. How We Use Your Information:

To process and fulfill your orders
To send you updates and promotional emails (with your consent)
To respond to customer service inquiries
To improve our website and products
To comply with legal obligations and protect our rights

3. Data Protection:
We take the security of your personal information seriously. Our website uses secure encryption technology (SSL) to protect your data during transactions. Payment details are processed through secure payment gateways and are not stored on our servers.

4. Sharing Your Information:
We do not sell or share your personal information with third parties for marketing purposes. We may share your information with trusted third-party service providers (like shipping companies and payment processors) to complete your order. These third parties are obligated to keep your information secure and only use it for the purposes for which it was provided.

5. Cookies and Tracking Technologies:
Our website uses cookies to improve your shopping experience. Cookies help us remember your preferences, analyze website traffic, and customize our content. You can control cookies through your browser settings, but please note that disabling cookies may impact your user experience.

6. Opting Out of Communications:
If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any promotional email, or by contacting us directly at papnham.candles@gmail.com.

7. Your Rights:
You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at papnham.candles@gmail.com. We will respond to your request promptly.

WHOLESALE INQUIRIES

Thank you for your interest in carrying Pap n Ham Haus candles! We are thrilled to partner with retailers, boutiques, and businesses who share our passion for high-quality, handcrafted candles. Whether you’re looking to stock our products in your store or purchase for corporate gifts and events, we’re here to help!

How to Place a Wholesale Order

To inquire about wholesale pricing and availability, please reach out to our Wholesale team via the following methods:

Email: papnham.candles@gmail.com
Phone: +91-9993412598
Business Hours: Monday - Friday, 10:00 AM - 6:00 PM (EST), Saturday - 12.00 PM - 5.00 PM (EST)

Please include the following information in your enquiry:

Business name and location
Type of products you're interested in
Approximate order quantity
Any customization or branding requests (e.g., private labeling)
Expected delivery date or event date (if applicable)

Wholesale Pricing & Discounts

We offer competitive wholesale pricing for bulk orders, with discounts based on order quantity. Our pricing is structured to ensure that you can offer our premium candles at a great margin, while also providing your customers with a luxury experience.

Minimum Order Requirements

Minimum order quantity (MOQ): Our MOQ for wholesale orders is typically 100 candles.
Minimum White Labelling Bulk order MOQ- 1000
Custom orders: For customized or branded candles, please contact us for specific MOQ details.
We strive to accommodate both small and large businesses, so if you’re unsure of the quantity, please reach out and we can discuss your needs.

Lead Time & Shipping

Processing Time: Wholesale orders typically take 2-3 weeks to process, depending on the size and customization requirements. Please contact us for an estimated lead time based on your order.
Shipping: We offer reliable and cost-effective shipping through trusted carriers. Shipping costs for wholesale orders depend on order size, destination, and speed of delivery.

Custom Branding & Private Labeling

We offer custom branding options, including:

Custom labels with your logo
Custom scents or packaging (if available)
Exclusive products for your store or events

Why Choose Pap n Ham Haus for Wholesale?

Premium Quality: Our candles are hand-poured with high-quality, eco-friendly ingredients like soy or coconut wax, and feature expertly crafted fragrances.
Unique Designs: Our candles are designed with both aesthetics and performance in mind, offering beautiful packaging that stands out.
Reliable Service: We’re committed to providing excellent customer service, timely deliveries, and flexible options to suit your business needs.

We look forward to working with you and providing your customers with exceptional candles that will add warmth, beauty, and luxury to their lives!